Who we are
Our website address is: https://svjewels.org/
Privacy Policy
Last Updated: June 2026
Who We Are
SV Jewels (“we,” “our,” or “us”) operates the website https://svjewels.org/. We are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly.
This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, place an order, or interact with our services.
Information We Collect
Personal Information
When you place an order, create an account, subscribe to our newsletter, or contact us, we may collect:
- Full name
- Email address
- Phone number
- Billing address
- Shipping address
- Payment details
- Order history
- Communication preferences
Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address
- Browser type and version
- Device information
- Operating system
- Pages viewed
- Time spent on pages
- Referral sources
- Website usage statistics
Cookies and Tracking Technologies
We use cookies, pixels, and similar technologies to:
- Improve website functionality
- Remember user preferences
- Analyze website traffic
- Personalize user experience
- Measure marketing performance
You may disable cookies through your browser settings; however, certain website features may not function properly.
How We Use Your Information
We use your information for the following purposes:
Order Processing
- Process and fulfill orders
- Verify payments
- Deliver purchased products
- Send shipping and delivery updates
Customer Support
- Respond to inquiries
- Resolve complaints
- Provide after-sales assistance
Website Improvement
- Analyze user behavior
- Improve website performance
- Enhance customer experience
Marketing Communications
With your consent, we may send:
- Promotional emails
- Product announcements
- Special offers
- Newsletter updates
You may unsubscribe from marketing communications at any time by clicking the unsubscribe link in our emails.
Security and Fraud Prevention
We use collected information to:
- Detect fraudulent transactions
- Prevent unauthorized access
- Protect our website and customers
Payment Security
Your payment security is important to us.
All payments are processed through secure third-party payment gateways. We do not store complete credit card, debit card, banking, or payment account information on our servers.
Payment providers maintain their own privacy and security standards.
Sharing of Information
We do not sell, rent, or trade your personal information.
We may share information with trusted third parties only when necessary to operate our business, including:
Payment Providers
To process payments securely.
Shipping and Logistics Partners
To deliver your orders and provide shipment tracking.
Technology Service Providers
To host our website, manage communications, and analyze website performance.
Legal Requirements
We may disclose information if required by law, court order, governmental request, or to protect our legal rights.
Data Retention
We retain personal information only for as long as necessary to:
- Fulfill orders
- Provide customer support
- Meet legal and accounting obligations
- Resolve disputes
- Enforce agreements
When information is no longer required, it will be securely deleted or anonymized.
Data Security
We implement reasonable technical and organizational safeguards to protect your information against:
- Unauthorized access
- Loss
- Misuse
- Disclosure
- Alteration
However, no method of electronic transmission or storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.
Your Rights
Depending on your location and applicable laws, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Restrict processing of your data
- Withdraw consent for marketing communications
- Request a copy of your personal information
To exercise any of these rights, please contact us using the information provided below.
Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for the privacy practices, content, or security of external websites. We encourage users to review the privacy policies of any third-party sites they visit.
Children’s Privacy
Our website is not intended for individuals under the age of 18.
We do not knowingly collect personal information from children. If we become aware that information from a child has been collected, we will take reasonable steps to delete it.
International Users
If you access our website from outside India, please note that your information may be transferred to and processed in India or other countries where our service providers operate.
By using our website, you consent to such transfers where permitted by law.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our business practices, legal requirements, or services.
Any changes will be posted on this page with an updated revision date.
Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us:
SV Jewels
Website: https://svjewels.org/
Email: [email protected]
We are committed to protecting your privacy and maintaining your trust while providing a secure shopping experience.
